Company Profile
TMCS is owned and managed by Wendy & Francois du Toit, with combined 'hands on' experience in the Tourism and hospitality industry, of 31 years, our working experience is varied and includes working within parastatal organizations, privately owned properties, syndicated camps, lodges, restaurants and private members clubs.
We have a vast knowledge of managing eco-properties, commercial and non-commercial lodges covering all aspects of property development, infrastructure maintenance and management, systems development and management, marketing and public relations, budget planning and financial management, labour relations and community development projects.
TMCS is a registered service provider to the tourism and hospitality industry, with Durban Africa and Tourism Enterprise Program (TEP), in South Africa. Our passion for the industry, its people and conservation inspired us to create our company du Toit Tourism Management Consulting Services (TMCS), after relocating back to South Africa, in June 2006. We understand the unique and logistical pressures of the Hospitality and Tourism Industry and the hours of dedication, hence we are available to assist our clients 7 days a week, at any time, day or night.
TMCS expands in Southern Africa …
With our head office set up and operational from Richards Bay in South Africa, we have a registered company in Botswana and are in the process of registering a company in Mozambique too.
The TMCS team grows …
Sharon Cassar and Pat Jones joined our team at TMCS in 2008. Sharon has over 25 yrs experience in the hospitality industry working for multi-national hotel groups and joins us in our ops department at our head office. Pat has 30 yrs experience in bookkeeping management and now assists us in our accounts department.
TMCS professional associates …
To further ensure optimum levels of professional service and standards, in our marketing department, we work closely with Alan (Web Inn) our specialist web designer, Emma (Embetween) our specialist in public relations and brand awareness programs, and Lisa (Lisa Dixon Graphic Designer) our specialist in brand design; not forgetting a special thanks to Roger and Pat de la Harpe (Africa Imagery) our specialists in photography and editorials.
Experience and expertise ...
We are a consulting and management oriented company specializing in assisting property owners and companies in establishing and improving sustainable property management systems within the travel and tourism sectors. We understand the market and the management challenges confronting owners and companies that serve these markets.
We assist our clients in ...
Streamlining their operations to maximize profitability;
Central reservations systems and representation;
Marketing assistance and representation;
New business and project development;
Strategic planning for existing and new development within the tourism industry.
How we can assist ...
In the context of tourism as well as eco-tourism properties including lodges, hotels and resorts sound general and operational management, planning and marketing are essential for good governance and profitability of the property/establishment. Tourism establishments do not in essence require all the modern or luxurious facilities to be competitive in the market, of course these facilities add value and give properties an edge … but excellent service and management, with well positioned value for money rates, is a winner.
The strategies ...
Product knowledge combined with pro-active management, marketing and reservation systems increases the property and establishments chances of success through increased market share of available tourist whilst ensuring a streamlined and cost effective management of operations and strategy to retain market share through high standards at value for money rates to the industry and patrons.
 |
